DEX ONE TECH(PTY) LTD
Locally owned · Maseru, Lesotho

Connecting Lesotho, powered by technology.

DEX ONE TECH is a locally owned Lesotho company that helps local businesses reach and serve their customers by SMS and USSD, on every mobile network and every type of phone.

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Lesotho-registered company LCA-authorised SMS and USSD codes Support in English and Sesotho
Who we are

Technology built for Lesotho.

DEX ONE TECH (PTY) LTD is a Lesotho-owned technology company that provides business messaging and USSD services. We run the platform that organisations use to send one-time passwords, alerts and campaigns, and to give their customers simple self-service menus that work on any phone.

Communication in Lesotho has its own realities. Most people live on their mobile phones, many use feature phones or have limited data, and businesses have to work across more than one network under the rules of the Lesotho Communications Authority. Offshore platforms rarely account for this. We do, because we are based here and we build every service around how Basotho businesses and their customers communicate.

A local partner for local business

We are locally owned and locally accountable. When you work with us, you deal with a Lesotho company that you can meet, call and hold to account.

  • Pricing in Maloti and invoices from a Lesotho company
  • A support team on the ground in Maseru
  • Services set up to meet LCA requirements from day one
  • Investment and skills that stay in Lesotho
What we offer

Our services.

One local partner and one platform for all your customer messaging, from a single SMS to a full USSD service.

Bulk SMS

Reach thousands of customers in minutes, under your own brand name.

  • Branded sender IDs
  • Scheduled and segmented sends
  • Delivery reports on every message

OTPs and transactional alerts

Fast, reliable delivery for the messages your customers cannot afford to miss.

  • One-time passwords and verification
  • Payment and account alerts
  • Service and appointment notices

Two-way SMS and short codes

Let customers reply, register and opt out using a short, easy-to-remember number.

  • Keyword replies and auto-responses
  • Registrations and feedback by SMS
  • STOP opt-out handled for you

USSD services

Simple menus that work on any phone, with no app and no data needed. We take care of everything.

  • USSD code application and setup
  • Menu design, build and hosting
  • Ongoing maintenance and support

Campaigns, competitions and surveys

Engage customers and learn what they think through SMS and USSD.

  • Promotions and prize draws
  • Customer and market surveys
  • Loyalty and reactivation campaigns

Messaging API and integration

Connect SMS and USSD directly to your website, app or core system.

  • Secure APIs and webhooks
  • Integration support from our team
  • Live dashboards and reporting

Payment integration services

We help startups and established businesses set up and integrate payment services for customer collections and business payouts. Our support covers mobile money, payment gateways, payment aggregators and card payment acceptance in Lesotho and other markets, subject to provider availability and requirements.

  • C2B collections: Assistance setting up customer-to-business payment accounts and integrating customer payment collection.
  • B2C payouts: Assistance setting up business-to-customer accounts and integrating payouts to customers or beneficiaries.
  • Provider onboarding: Support with account applications, business documentation and coordination with telecommunications operators and payment providers.
  • Payment integration: Connect mobile money services, gateways, aggregators and card payment providers to websites, applications and business systems.
  • Testing and launch support: Assistance with transaction testing, payment notifications, reconciliation workflows where supported, and go-live preparation.

Account approval, transaction fees, settlement terms and service availability are subject to the selected provider’s requirements and applicable market rules.

Why DEX ONE TECH

Common challenges, local answers.

We start with the problems local businesses face every day, and we solve them with a partner based here.

01

Reaching every customer

Many customers use feature phones or have little data.

Our answer: SMS and USSD work on every handset, with no app or data bundle required.

02

Working across networks

Connecting to each mobile operator separately is slow and costly.

Our answer: one connection to us reaches customers on all major Lesotho networks.

03

Offshore providers

Foreign platforms bring foreign pricing, slow support and no local presence.

Our answer: pricing in Maloti, support in English and Sesotho, and people in Maseru.

04

Staying compliant

Consent, opt-outs and record-keeping are easy to get wrong.

Our answer: consent and opt-out handling and full records are built into every service.

Who we serve

Supporting Basotho businesses.

From large institutions to growing local companies, we give every client the same professional service.

Banking and microfinance

OTPs, transaction alerts and USSD self-service for account holders.

Insurance

Policy reminders, claims updates and simple USSD registration.

Retail and consumer brands

Promotions, loyalty messages and customer feedback.

Gaming and entertainment

Account verification, responsible promotions and player self-service.

Utilities and services

Billing reminders, outage notices and service requests.

Education, NGOs and public bodies

Notices, community outreach and surveys that reach every household.

Our platform

Technology we own and operate.

We run our own platform rather than reselling someone else's, so we can stand behind its performance, protect your data and adapt quickly to your needs.

Multi-network gateway

One gateway connecting to the major Lesotho operators.

High availability

Monitored infrastructure that keeps important messages flowing.

Security and privacy

Encryption, role-based access and full audit logs.

Real-time reporting

Live dashboards showing what was sent, delivered and acted on.

Built-in compliance

Consent capture, opt-out handling and record-keeping as standard.

Ready to grow

Scales from a first pilot to national campaigns.

How we work

A clear path from first call to go-live.

Discover

We learn your goals, your customers and what success looks like.

Design

We choose the right channels, numbers, languages and pricing.

Connect

We set up your sender ID, codes and integration with your systems.

Test

We check every message flow, opt-out and security control before launch.

Launch

We go live, train your team and hand over clear guides.

Support

We monitor, report and keep improving your results.

Ready to reach your customers?

Tell us what you need and we will come back to you with a proposal.

Talk to our team
Get in touch

Let's build it together.

For service, partnership or integration enquiries, contact our team in Maseru.

OfficeShop F17, Kadosh House, Katlehong, Maseru, Lesotho
PostalP.O. Box 1930, Maseru

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